Got Questions? We're here to help!
We currently only sell and ship within the United States. If you're interested in our products, please reach out to us at paws@heartgaboo.com. We plan to expand to more marketplaces soon.
No, creating an account is not necessary for shopping. If you want more information about our brand or products, you can simply leave your email.
Absolutely, we prioritize the security of your payment information. Our website utilizes encrypted connections (SSL) to safeguard your personal and payment details, guaranteeing a secure and protected transaction process.
Most importantly, all transactions involving your payment information are secured, and we do not have access to view them. In accordance with HeartGaBoo's privacy policy, your name, email, SMS, and shipping information are strictly confidential and will not be disclosed or sold to third parties. These information is solely used for product distribution and our contact purposes.
For each purchase,
Total Cost = Product price + Shipping fee - Discount Price
That's all.
Yes, you can join us in helping animals in need: 1% from each of your purchase will be put towards our animal rescue fundraising.
Don't forget to provide us with your email so we can keep you updated on our fundraising progress.
Of course, we will organize various activities, including holiday raffles, online voting for the next star to be featured on our packaging, giveaways, and more. Join HeartGaBoo and become part of our community!
Products
Here's an optimized version:
"First, we offer two material options: recycled post-consumer plastic and 100% compostable. Choose the one that fits your preferences. Additionally, for each material, we provide two types of drawstrings: side (recommended) and middle. Here are the four options available:
1. Recycled plastic side drawstring dog poop bags - 120 count
2. Recycled plastic middle drawstring dog poop bags - 120 count
3. 100% compostable side drawstring dog poop bags - 60 count
4. 100% compostable middle drawstring dog poop bags - 60 count
We also have limited bundle offers for HeartGaBoo drawstring dog poop bags. For more information, please visit our product pages."
The size of all our bags is 9 inches in width and 13 inches in height. Due to the drawstring closure method, the capacity of the bags exceeds 90% of their total volume.
Side-drawstring: Simply pull the drawstring to close the bag's opening tightly when picking up the poop.
Middle-drawstring: After picking up the poop, pull the middle drawstrings and either tie a knot or attach it to the leash for convenience.
Payment
Absolutely, we prioritize the security of your payment information. Our website utilizes encrypted connections (SSL) to safeguard your personal and payment details, guaranteeing a secure and protected transaction process.
Most importantly, all transactions involving your payment information are secured, and we do not have access to view them. In accordance with HeartGaBoo's privacy policy, your name, email, SMS, and shipping information are strictly confidential and will not be disclosed or sold to third parties. This information is solely used for product distribution and our contact purposes.
We accept various payment methods, including Paypal, Paypal Express, credit cards and debit cards with Visa Mastercard, American Express, Discover.
All processed through secure online payment gateways.
Refund eligibility depends on the nature of your purchase and our refund policy. If you believe you are entitled to a refund, please refer to our Returns & Refunds page or contact our customer support for assistance at paws@heartgaboo.com.
Shipping
Notice: For purchases total $45 or more, you'll enjoy free shipping with delivery within 3-5 business days within the United States.
We utilize Amazon FBA shipping services, offering various shipping methods with delivery times and fees dependent on your location and selected shipping method at checkout. Typically, we aim to process and dispatch orders within 1 business day. Following dispatch, standard shipping usually takes 3-5 business days for delivery within the United States.
Alternatively, you can opt for faster shipping methods with delivery within 2-3 business days.
Here are more details:
Economy 3 to 5 business days: for 1 product: Recycled Plastic $3 and Compostable $2;
for 2 products: Recycled Plastic $5 and Compostable $4;
for 3 products: Recycled Plastic $7.5 and Compostable $6;
Standard 2 to 3 business days: start from $6.9 to $9.9.
You'll be able to review the shipping fees for your order during the checkout process before finalizing your purchase.
Track orders easily on our website or shop app. For inquiries, reach out via live chat on our website or email us at paws@heartgaboo.com.
Order & Returns
Our return policy allows you to return eligible items within 30 days from the date of delivery. To be eligible for a return, the item must be in its original condition, unused, and in the original packaging.
Order processing times may vary depending on the product and its availability. In general, we strive to process orders within 24 hours. However, during peak seasons or special promotions, processing times may be slightly longer.
We currently only offer shipping within the United States. If you're interested in our products, please reach out to us at paws@heartgaboo.com. We plan to expand to more marketplaces soon.